Microsoft Teams Phone / Direct Routing & Operator Connect

Microsoft Teams Voice,
Powered by Varayo

Unify collaboration and external calling into one seamless application. Varayo connects your Microsoft Teams environment directly to the PSTN—choose Direct Routing for advanced integration or Operator Connect for simplicity. Both engineered for quality, security, and scale.

2 Options
Direct Routing & Operator Connect
Port Numbers
Keep what you have
Global
Local + international

Two Ways to Connect Microsoft Teams

Choose the integration model that matches your technical requirements and organizational structure. Both options deliver carrier-grade call quality and work with your existing Microsoft 365 environment.

Direct Routing

For organizations needing integration with existing phone systems, complex call routing, or hybrid VoIP + Teams deployments.

  • Integrate with existing PBX or Cloud PBX
  • Advanced call routing and custom workflows
  • Hybrid deployments (Teams + desk phones)
  • Custom integrations and API access
  • Full control over call routing policies

Operator Connect

For Teams-first organizations wanting the simplest path to enterprise calling. Setup in minutes, manage everything in Teams Admin Center.

  • Setup in minutes through Teams Admin Portal
  • Self-service number ordering and assignment
  • No additional infrastructure required
  • Perfect for cloud-first companies
  • Lower complexity, faster deployment

What You Get with Varayo Teams Voice

Regardless of which integration model you choose, you get the same carrier-grade quality, global coverage, and dedicated support that sets Varayo apart.

Included with Both Options

  • Competitive, consumption-based calling rates
  • Global calling coverage (US, Canada, international)
  • Port all your existing phone numbers
  • HD voice quality with carrier-grade SBCs
  • 24/7 US-based support and monitoring
  • Unified management alongside other Varayo services

Ideal for

Direct Routing: Multi-site businesses, hybrid workforces, companies migrating from legacy PBX, organizations needing complex routing.

Operator Connect: Cloud-first startups, fully remote teams, professional services firms, organizations standardized on Microsoft 365.

Why Choose Varayo for Teams Voice?

Designed to reduce operational complexity, improve call quality, and provide a guided migration experience—backed by real engineering and voice architecture support.

Simplified Migration
We handle setup end-to-end—SIP trunking, number porting, and Teams configuration—without technical headaches for your IT team.
Global & Local Calling
Competitive rates in the US, Canada, and international markets with reliable HD voice quality wherever you operate.
Centralized Management
Manage Teams Voice, Cloud PBX, and Contact Center from one platform—apply consistent call flows and security policies across your org.
Dedicated Architectural Support
We help optimize Teams licensing and voice architecture—reducing costs compared to Microsoft Calling Plans and avoiding unnecessary spend.
Rapid Deployment
Operator Connect customers can be live in hours. Direct Routing deployments complete in days, not weeks—with zero disruption to your business.
Enterprise Security & Compliance
Microsoft-certified infrastructure, end-to-end encryption, fraud monitoring, and compliance support for HIPAA, PCI-DSS, and more.