Policies
Policies & service commitments
Clear terms, operating policies, and SLA commitments — easy to access for customers and compliance teams.
DOCUMENTS
Legal & policy docs
Download or review policies below. If you need a signed copy for compliance, we can provide it.
Terms of Service
General terms governing Varayo services, orders, acceptable use, and customer responsibilities.
Service Level Agreement
Uptime targets, service credits, and response commitments for covered services.
Acceptable Use Policy
Usage rules to protect customers and infrastructure—covers security, abuse prevention, and prohibited activity.
Privacy Policy
How we collect, use, and protect personal data across our website and support workflows.
Refund Policy
Billing and refund terms for eligible services.